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Call Center Agent (Arabic Speaker)
Call Center Agent (Hebrew Speaker)
Team Leader – Call Center Operations
Area Team Coordinator (AR)
Area Team Coordinator
Call Center Agent (Arabic Speaker)
Call Center Agent (Arabic Speaker)
Call Center Agent (Arabic Speaker) - 📍 Tbilisi, Georgia
We are looking for a motivated and customer-focused Call Center Agent who is fluent in Arabic to join our growing team in Tbilisi. You will be responsible for handling incoming and outgoing calls, assisting customers, and ensuring a high level of client satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat in Arabic.
- Provide accurate information about services, pricing, and procedures.
- Resolve customer complaints or issues efficiently and professionally.
- Document interactions and update internal systems.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Collaborate with team members and supervisors to ensure service goals are met.
Requirements:
- Fluency in Arabic and proficiency in English (spoken and written).
- Previous experience in a customer support or call center role is a plus.
- Excellent communication and problem-solving skills.
- Ability to multitask and remain calm under pressure.
- Familiarity with CRM systems is an advantage.
- Availability to work in rotating shifts.
If you’re passionate about delivering top-notch customer service in a dynamic, multilingual environment, we’d love to hear from you!
Call Center Agent (Hebrew Speaker)
Call Center Agent (Hebrew Speaker)- 📍 Tbilisi, Georgia
We are seeking a dedicated and professional Call Center Agent fluent in Hebrew to support our expanding client base. You will be responsible for delivering exceptional customer service, resolving issues, and providing accurate information in a timely manner.
Key Responsibilities:
- Handle inbound and outbound calls in Hebrew to assist clients with inquiries and requests
- Provide detailed information about our services and procedures
- Log customer interactions accurately in our internal system
- Identify customer needs and offer suitable solutions
- Escalate complex issues to supervisors when necessary
- Follow up with customers to ensure satisfaction and resolution
Requirements:
- Native or fluent Hebrew speaker with strong verbal and written communication skills
- Proficiency in English is required
- Prior experience in a customer service or call center role preferred
- Strong interpersonal skills with a customer-first mindset
- Ability to handle high call volumes and multitask
- Comfortable working in shifts, including evenings and weekends
If you are passionate about helping people and ready to work in a fast-paced, supportive environment, we would love to meet you!
Team Leader – Call Center Operations
Team Leader – Call Center Operations - 📍 Tbilisi, Georgia
We are looking for an experienced and motivated Team Leader to oversee the daily operations of our call center. You will be responsible for managing a team of agents, ensuring high performance, and delivering exceptional service standards.
Key Responsibilities:
- Supervise, mentor, and support a team of call center agents
- Monitor call metrics, quality standards, and service levels
- Provide regular coaching, feedback, and performance evaluations
- Assist with training new hires and ongoing skill development
- Handle escalated customer issues and ensure timely resolution
- Coordinate with other departments to improve processes and communication
Requirements:
- Proven experience in a leadership role within a call center environment
- Strong communication, organizational, and problem-solving skills
- Fluent in English and Arabic is a must; additional languages are a plus
- Familiarity with call center tools, reporting, and performance tracking
- Ability to handle high call volumes and multitask
- Customer-focused mindset with a commitment to service excellence
If you’re ready to take charge and make an impact, we’d love to have you lead our team!
Area Team Coordinator (AR)
Area Team Coordinator (AR) - 📍 Batumi, Georgia
We are seeking a dedicated Area Team Coordinator with Arabic language skills to support and streamline our field operations. You will serve as the key link between management and our on-ground teams, ensuring efficient communication and coordination.
Key Responsibilities:
- Act as the primary contact for Arabic-speaking clients and teams
- Coordinate daily field activities and schedules across multiple locations
- Monitor task completion and provide operational support when needed
- Maintain organized records, reports, and team documentation
- Facilitate smooth communication between field teams and management
- Assist in problem-solving and conflict resolution as issues arise
Requirements:
- Fluency in Arabic and English (spoken and written)
- Strong organizational and multitasking abilities
- Prior experience in coordination or administrative roles preferred
- Excellent interpersonal and communication skills
- Ability to work independently and under pressure
- Familiarity with reporting tools and basic office software
if you’re detail-oriented and love keeping teams aligned, this role is for you!
Area Team Coordinator
Area Team Coordinator - 📍 Tbilisi, Georgia
We are looking for a reliable and organized Area Team Coordinator to manage day-to-day coordination tasks and ensure smooth operations across multiple departments. You will be a key point of contact for our team members, handling communication, logistics, and support.
Key Responsibilities:
- Coordinate schedules and tasks for field and internal teams
- Serve as a liaison between departments to streamline communication
- Monitor team performance and ensure deadlines are met
- Prepare and maintain reports, records, and documentation
- Support problem resolution and escalation management
- Assist in organizing meetings, events, and training sessions
Requirements:
- Proven experience in coordination, operations, or admin support
- Strong organizational and multitasking abilities
- Prior experience in coordination or administrative roles preferred
- Excellent interpersonal and communication skills
- Ability to work independently and under pressure
- Familiarity with reporting tools and basic office software
if you’re detail-oriented and love keeping teams aligned, this role is for you!
Call Center Agent (Arabic Speaker)
Call Center Agent (Arabic Speaker) - 📍 Istanbul, Türkiye
We are seeking an energetic and service-oriented Call Center Agent fluent in Arabic to join our growing team in Istanbul. You will handle customer inquiries, resolve issues, and provide support with professionalism and empathy.
Key Responsibilities:
- Manage incoming and outgoing calls in Arabic for customer support and follow-up
- Provide accurate information about services, procedures, and offers
- Log calls, update records, and maintain CRM systems accurately
- Handle customer issues or complaints and ensure timely resolution
- Collaborate with other departments to ensure a smooth customer experience
- Maintain a positive attitude and uphold service quality standards
Requirements:
- Fluency in Arabic and good command of English
- Previous experience in a call center or customer service role is a plus
- Strong communication and problem-solving skills
- Ability to stay calm and professional under pressure
- Familiarity with call center software and CRM tools is preferred
- Flexible availability for rotating shifts
If you’re passionate about helping others and thrive in a fast-paced, multilingual environment, we’d love to hear from you.